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Quality Commitment

Quality Policy:

 

I. Statement of Policy
Fiber Business Solutions Group Inc. strives to satisfy customer's expectations by providing reliable customer service within the project budget. We invite and seek constructive criticism and continually look to identify areas of improvement with our services.

II. Company Vision
Our vision is to gradually establish new customers and suppliers and continually grow existing long term, mutually beneficial customer and supplier relationships through integrity, networking and reliable services.

III. Company Mission
Our mission is to become the premier on demand solution provider in the
industry by providing excellent customer service while maintaining cost
effective solutions.

IV. Company Quality Objective

  • To utilize the Quality Management System as a tool to increase on- time productivity
  • To establish, document and enforce systematic protocols for highly critical services performed (ie: splicing and testing results).
  • To invite and review constructive criticism from customers, key suppliers and employees
  • To establish a measurable, organized framework that will allow the company to steadily grow while maintaining quality services.

Cynthia T. Gallo, PE
President
Fiber Business Solutions Group Inc.

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